| What protocol does EkoTek use? |
| EkoTek's radio signals operate on IEEE 802.15.4. The higer level radio protocol is proprietary. Webserver operates via IP/HTML. |
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| Can a man down duress alarm be aborted before it is sent? |
| Yes, by bringing the unit back to the vertical position. |
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| Are there plans for an external input for a fixed duress alarm unit? |
| Yes. We plan to have a Call Point with external wired input. |
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| How often are the repeaters polled for power level? |
| Each device reports its status every 4.5 hours, ensuring that any repeaters running low on battery power can be given new batteries without any change in network effectiveness. |
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What is the nominal operation time for the repeaters at 20% power (how long will they last before the batteries need to be changed)? |
| Expected Repeater battery life is up to 2 years. But it is highly recommended to monitor battery power levels via the webserver and organise replacement when battery power drops too low. |
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| Does the product have an Australian approval number? |
| EkoTek is approved under Australian low-power radio standards which is equivalent to the European standard. |
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| What safeguards are there to stop anyone from accidentally or intentionally clearing a duress alarm/message on an unmanned hub? |
| Alarm messages are automatically repeated/broadcast every minute from the Pager/Fob and cannot be cancelled at the Hub. An alarm must be cancelled at the Pager/Fob from where the alarm originated. |
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| Can the system provide for multi-relay output? |
| Currently EkoTek has a single relay output. |
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| Is the software licensed to individual hubs, or roaming? |
| Roaming by mobile devices is allowed between Hubs. This can be prevented if required by locking the Hub database. |
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